All orders are shipped within 48 hours, Monday – Friday, 6am – 5pm*.
Express Post** orders after 10am will be processed the next working day.
Standard and Express Post orders are picked up at 12pm weekdays.
*Items cannot be shipped on Public holidays.
**Depending on your destination Express Post is not always an overnight service.
We use the following carriers to deliver our orders:
AusPost (Australia Post)/StarTrack Couriers/Fastway Couriers
FedEx (for international orders)
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.
Orders are tracked and personally signed for by the receiver. Orders must be signed for and cannot be left unattended.
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown the cost of shipping and you will have a chance to cancel your order if you decide to do so.
If an item goes on back order we will ship you that part of your order that is in stock. When the item becomes available we will ship the remainder of your order. You will not be charged additional shipping and handling costs, for the second shipment.