Turnaround

All orders are shipped within 48 hours, Monday – Friday, 6am – 5pm*.
Express Post orders after 2pm will be processed the next working day.

*Items cannot be shipped on Public holidays

Carriers

We use the following carriers to deliver our orders:
AusPost (Australia Post)
FedEx (for international orders)

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.

Order Security

Orders are tracked and personally signed for by the receiver. Orders that do not get signed for are left at the customer’s own risk and responsibility.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown the cost of shipping and you will have a chance to cancel your order if you decide to do so.

Back Orders

If an item goes on back order we will ship you that part of your order that is in stock. When the item becomes available we will ship the remainder of your order. You will not be charged additional shipping and handling costs, for the second shipment.

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